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5 Tips For IT Security & Remote Maintenance Software

With the Snowden revelations and the NSA scandal, it has become clear once again for many companies how important it is to protect their own data and IT infrastructure. This is all the more true for smaller companies and medium-sized companies. These companies have to rely more and more on digitization, but often cannot or do not want to provide their own IT infrastructure. 
 
Solutions in the cloud, i.e. on the Internet, can indeed represent a solution, but are of course associated with an increased security risk. Instead, using remote maintenance software from home or other locations to access your own computer remotely is a good way of gaining more independence in such moments. Of course, there are still security risks. Well-intentioned but poorly thought-out monitoring strategies can otherwise easily backfire.

IT security when using remote maintenance software

5 Tips For IT Security & Remote Maintenance Software
 
1. When using remote desktop or screen sharing applications, you should pay attention to the encryption standard of the software. If you want to use PC remote maintenance software free of charge, you should definitely find out which standards the software supports. Even if the software is intended to act as a remote control for servers that are only visited from time to time or for virtualized cloud solutions, adequate encryption is an absolute must.
 
2. Solid solutions are, for example, the open, standardized VNC solution or the free remote maintenance software Teamviewer. Both encrypt the connection by default.
Other solutions in this area include kwiksupport and pcvisit, but they are more intended for remote support. As fully-fledged remote maintenance software for internal company use, Netsupport still lag far behind. Here, too, the connections are adequately encrypted.
 
3. The Netsupport-Manager from Prosoft, which can be integrated into the Netsupport DNA, has won numerous tests and supports AES-256 encryption, is much more professional.
 
4. Make sure that your software is up-to-date. Often, security leaks in operating systems such as Windows are only patched for a short time. Your remote maintenance software can also have security gaps that can be closed with an update. Even if you actually use high-quality software, but do not keep it up to date, your IT security can be compromised.
 
5. Pay attention to anti-virus protection. It often happens faster than you can see. One wrong click on the Internet, an unchecked e-mail attachment or the son's game DVD burned himself and the computer is contaminated and the connection to the company via remote maintenance software is at risk. Anti-virus software (also kept up-to-date via regular updates) can often prevent the worst here.